Wether your business has a network of only two computers or a more complex installation spanning multiple offices in different locations, Comco Associate RITA can produce support solutions that are designed to meet your needs perfectly. If you need expert technical assistance, but do not need the expense of a full time IT department, then their support solutions are designed for you. Based on the number of machines in your network they offer a comprehensive and affordable range of support solutions to match your business needs.

RITA’s Service Desk is at the centre of all their support services. Their Service Desk analysts are all trained and qualified to work right across the IT spectrum, from assisting desktop end users through to identifying & rectifying advanced technical issues in the wider system.

• RITA® Service is available 24/7
• IT Professionals with Advanced Qualifications
• Experienced UK based support team
• Global reach

The Desktop Assistance RITA® provides is designed to work with end-users to identify and correct any issues. RITA® has the capability to assist remotely using a highly secure industry leading tool. This enables their team to resolve problems quickly, efficiently and at a price the customer wants to pay.

Supporting all major manufacturers’ hardware and software allows RITA® to be the single point of contact for all remote IT assistance around the globe.

Many network problems manifest themselves at the end users’ desktop computer. They can work with an end user to establish what the issue is for them, which in turn can reveal any underlying issues existing within any system they may be part of. If a customer also has network and server support from RITA® they can resolve the problem wherever it may be within the infrastructure.

To discuss how your business network can benefit from a RITA®  flexible service agreement please contact Comco Associates using the adjacent form. Just ask for further details about how RITA® can save you money.