IT Support Services
Acting as your virtual IT department we supply IT support services and advice, providing you with a personal small business service without the need to invest in a full time employee and without having to chase a freelance support professional. Our helpdesk is manned during business hours and we will be there to answer any IT related question you may have.
Remote IT Administration (RITA)
Our remote IT administration (RITA) and telephone support package is ideal for small businesses that need a fast response to their IT computer networking issues. With our helpdesk immediately available for you we can start working on problems using the latest software technologies and securely connect to your business to diagnose and resolve any issues quickly and efficiently.
Onsite Support
Our onsite support package includes our RITA support package. Wether you are installing printers or configuring new personal computers on your network, you pay a fixed price and receive immediate telephone, remote, and onsite support when you need it.
Our Support Service
Our support service is designed for those businesses that need complete support, backup and anti virus solutions all in one place and inlcudes the following:
- Remote Backup
- Anti Spam & Anti Virus
- Inclusive onsite visits
- Unlimited telephone & remote support
- Monthly contracts
- Pay-as-you-go Service
As part of our initial visit we will complete a network audit to highlight any existing problems and to detail your network and allow us to manage it successfully. You will receive a network audit report complete with any recommendations we can see that would benefit your system.
All of our customer networks are monitored 24 hours a day 7 days a week to pre-empt any problems that may occur. This includes monitoring disk space, servers, internet connections, system backup and e-mail systems.
Our network support agreement is second to none, offering a professional service and dealing with the problems quickly and efficiently.
We provide a professional and personal service, allowing you to run your business safe in the knowledge that your systems are in good hands!
Call one of our sales representatives on 0871 2040325, complete an enquiry form or send us an email and realise the potential of your IT systems.